Can we track maintenance work in our project management tool?

Yes. On request, we integrate our maintenance work into your existing project management system, so that requests, incidents and measures appear where your team already works. This is especially practical for companies and agencies that do not want to spread their internal overview across several tools.

If you do not yet have a suitable system or deliberately want to keep maintenance separate, we alternatively offer our own ticket system. There, all requests, incidents and measures performed are documented without gaps and are traceable at any time. Either way, this creates a complete, verifiable history of your support. Which variant fits your workflows is something we clarify in the initial consultation.