Terms & Conditions
In short and in plain language
These rules apply when you give us a job.
We work closely together. Each side names one person for questions. We tell each other about problems at once.
You give us what we need in good time. For example texts, images and data. You must hold the rights to them.
Texts from us are drafts. Before you publish them, you check yourself that they are legal. After that, they are your responsibility.
What we do is set out in the order confirmation. If you want a change, tell us in writing. You pay for the extra work.
Unless agreed otherwise, we charge by time. A fixed price is paid in advance. VAT is added to all prices.
If a contract runs for a set time, give notice two months before it ends. The notice must be in writing. If not, the contract runs on for one more year.
We stand by our work for one year after you accept it. To accept means, for example, that the site goes live. First we may fix a fault ourselves.
The rights to our work stay with us until everything is paid. Then you may use the work for the agreed purpose.
For a slight oversight our liability is limited. German law applies. Disputes go to a court where we are based.
This summary helps you understand. The full text below is what applies.
Section 1 - Cooperation
(1) The parties shall cooperate in good faith and inform each other immediately of any deviations from the agreed procedure.
(2) If the client recognizes that their information is incorrect, incomplete or impracticable, they must immediately notify XICTRON.
Section 2 - Client obligations
(1) The client undertakes to provide all proper and necessary data.
(2) The client supports XICTRON in fulfilling contractually owed services, including timely provision of information and materials.
Section 3 - Scope of services
The scope of services results from the respective offer or order confirmation. Offers are non-binding.
Section 4 - Remuneration
All prices are exclusive of statutory VAT. Invoices are due within 14 days without deduction.
Section 5 - Warranty
XICTRON warrants that services meet agreed requirements. Warranty claims expire 12 months after acceptance.
Section 6 - Liability
Liability is limited to intent and gross negligence. This does not apply to injury to life, body, or health.
Section 7 - Confidentiality
The parties undertake to treat all confidential information as confidential.
Section 8 - Final provisions
German law applies. Place of jurisdiction is the registered office of XICTRON, provided the client is a merchant.