Can I flexibly adjust the maintenance scope?

Yes, the maintenance scope is deliberately not rigidly fixed, so that you do not pay for services you do not currently need and can still scale up quickly when required. Upgrades to a higher SLA tier are possible at any time, downgrades at the next renewal date, so both sides retain planning certainty.

In addition, individual service components can be added on a one-off basis, for example a targeted performance optimization or extended security scans, without having to restructure the entire contract. This modular structure reflects the fact that requirements shift over time, sometimes seasonally, sometimes through growth. Which modules make sense for your current situation can be found in the services overview or discussed directly in the initial consultation.