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Operations, maintenance and contracts

B2C

Abbreviation for Business to Consumer

In short and in plain language

B2C means a company sells to private people.

The term sets sales to consumers apart from trade between companies.

Such shops often follow other rules than shops that sell to companies. This affects prices, ways to pay and the rights of consumers.

Definition
B2C refers to the business relationship between a company and private end customers. The term separates sales to consumers from trade between companies. B2C shops often follow different rules for prices, payment methods and consumer rights than B2B shops.