Operations, maintenance and contracts
Alerting
In short and in plain language
Alerting means a monitoring tool sends a warning by itself when readings look odd.
The warning goes to the people in charge. It can come by email, text message or phone call.
If the rules are too strict, there are many false alarms. If they react too slowly, problems stay hidden for longer.
Definition
Alerting means that a monitoring system automatically raises a warning when readings look unusual. The message goes, for example, by email, text message or call to the responsible people. Rules that are too sensitive create many false alarms, rules that are too slow leave problems unnoticed for longer.