How are updates applied?
In short and in plain language
Each update follows a set routine. First we install it on a copy of your shop. There we test ordering, payment and search.
Only after that does the update go into the real shop, at an agreed time. A way back is ready in case of problems.
This routine is part of our security updates.
Every update goes through a fixed, multi-stage process. First we apply it to a staging environment, a copy of your live system. There, automated and manual tests verify the critical functions such as the ordering process, payment integrations and search before anything touches the production system. This is exactly where it becomes apparent whether a plugin breaks after the update, without your customers noticing.
Only after successful tests is the update deployed to the live system during the agreed maintenance window, and a rollback scenario is ready for every deployment. This keeps the risk manageable even with unexpected side effects. This disciplined sequence is the core of our security updates and distinguishes them from risky updates applied directly in live operation.