Operations, maintenance and contracts
Status page
In short and in plain language
A status page is a public page. It shows whether a shop or service is working right now.
During a problem it can tell customers how the fix is going.
It should be reachable apart from the shop. Then it still works during an outage.
Definition
A status page is a public page that shows the current operating state of a shop or service. During disruptions it can inform customers about the progress of the fix. It should be reachable independently of the shop so that it stays available during an outage.