Do I need the source code or access from my previous agency?
In short and in plain language
Yes, that helps. For a clean takeover, we need access. These are your server, your database and the control panel at your hosting provider.
If your former agency built its own extensions, their program code helps us too.
Often something is missing at the handover. Then we look for other ways. We clarify what you need in the first meeting.
Ideally yes. For a clean takeover, we need access to the server (SSH), the database, the hosting panel and the CMS backend. If your previous agency developed custom plugins or individual modifications, access to the source code of these extensions is additionally very helpful, since otherwise we first have to reconstruct how they work.
In reality, handovers are rarely complete, especially when the separation from the previous provider was not smooth. Should individual access be missing, we can find alternative paths in most cases, for example via the hosting provider or by analyzing the running system. Which documents are really necessary for your case and how we bridge gaps is something we clarify concretely in the initial consultation.